Shipping and Delivery

We deliver cosmetic raw materials to customers worldwide. We partner with top-tier logistics providers to ensure your order arrives safely. Choose the method that best fits your timeline and budget:

Global Shipping Options

Sea Freight

  • Best for: Large volume orders where cost-efficiency is the priority.
  • Estimated Time: 1 – 5 weeks (depending on destination port).
  • Note: The most economical choice for heavy cargo.
  • Recommended for Bulk.

Air Freight

  • Best for: Commercial orders (45kg - 500kg) and time-sensitive shipments.
  • Estimated Time: 7 – 10 business days.
  • Note: Faster than sea freight, significantly cheaper than courier for mid-sized loads.
  • Balance of Speed & Cost.

Express Courier

  • Best for: Samples, R&D trials, and urgent replenishment.
  • Estimated Time: 3 – 7 business days (Door-to-Door).
  • Partners: DHL, FedEx, UPS, TNT.
  • Urgent & Samples

Order Processing & Lead Time

Processing Time To ensure maximum efficacy and shelf life, many of our active ingredients are manufactured or dispensed fresh upon order. Please allow 2–5 business days for internal quality control and packing before dispatch.

Peak Season Notice During global logistics peak seasons (typically November – January), carrier delays are common. We strongly recommend placing orders at least 2 weeks in advance during this period to ensure on-time arrival.

Important Shipping Notes

To ensure a smooth delivery process, please note the following:

  • Order Initiation: Order processing begins immediately upon confirmation of payment.
  • Address Accuracy: Please ensure all shipping details and contact numbers are accurate to avoid delivery failures or customs delays.
  • Stock Availability: In the rare event that a specific raw material is out of stock, our team will contact you within 24 hours to discuss alternatives or an updated delivery schedule.

Export Restrictions

Export Compliance Notice Due to current international trade regulations, we are unable to ship to certain restricted territories. Please check our [Excluded Countries List] or contact our support team before submitting your inquiry to confirm service availability.